Privacy Policy

Last Updated: October 18, 2025

Welcome to Townscaper ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection and usage on townscaper.org (the "Website").

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using our Website, including:

• Contact information when you reach out to us via email at support@townscaper.org
• Any other information you choose to provide through our contact forms or communications

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and how you interact with our Website, including:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, links clicked)
• IP address and general location information
• Referring website addresses
• Date and time of your visits

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Website. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve our Website
• To respond to your inquiries and provide customer support
• To understand how visitors use our Website and optimize user experience
• To detect, prevent, and address technical issues or security concerns
• To communicate with you about updates, news, or changes to our services
• To comply with legal obligations and enforce our terms of service

3. Townscaper Game Codes

Our Website displays Townscaper game codes that users can share and use within the Townscaper game. These codes are publicly accessible and do not contain personal information. When you view or copy codes from our Website, we may collect anonymous usage data to understand which codes are most popular.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, such as hosting providers and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Third-Party Links and Services

Our Website may contain links to third-party websites, including the official Townscaper game on various platforms (Steam, iOS, Android, Nintendo Switch), social media platforms, and community forums. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Objection: The right to object to our processing of your personal information
• Data Portability: The right to request a copy of your information in a portable format
• Withdraw Consent: The right to withdraw consent for data processing where consent was the legal basis

To exercise any of these rights, please contact us at support@townscaper.org. We will respond to your request within a reasonable timeframe as required by applicable law.

9. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at support@townscaper.org.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. By using our Website, you consent to the transfer of your information to countries outside your country of residence, including the United States.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and share
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@townscaper.org with "California Privacy Rights" in the subject line.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 8 above. Our legal basis for processing your information includes:

• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligations: Where processing is necessary to comply with legal requirements

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@townscaper.org

Website: townscaper.org

15. Additional Information

15.1 Analytics Services

We may use third-party analytics services to help us understand how visitors use our Website. These services may collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to our Website. We use this information only to improve our Website and services.

15.2 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our Website does not currently respond to DNT signals. You can manage tracking preferences through your browser settings and opt-out mechanisms provided by third-party services.

15.3 Information Accuracy

We strive to maintain accurate and up-to-date information. If you believe any information we hold about you is inaccurate or incomplete, please contact us so we can correct it promptly.

Thank you for visiting Townscaper. We are committed to protecting your privacy and providing a safe, enjoyable experience on our Website.